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Marketing-On-Hold Solution

(Click on DEMO to listen to choice of over 300 Royalty Paid tunes over 150 Voice Actors)


Overview

When you place your callers on hold you have an ideal marketing opportunity to tell them about your business and products, even if it’s for just 15 seconds. Callers prefer music and information instead of silence and you have their undivided attention. Callers will also hold the line for longer if you are giving them information so it stops people hanging up as well!

 Our Idea

Music –On-Hold from 4Ward Communications is the market leader in Message On Hold solutions. It provides an easy, quick and very cost effective way of creating Message On Hold, Auto Attendant and Night Time greetings.

 Proven

More than 70% of business phone calls are placed on hold for an average of 45 to 60 seconds each. 60% of the callers placed on hold hang up, and 30% of those that hang up never call back.

 Solutions

With a choice of over 300 Royalty Paid tunes over 150 Voice Actors who can also offer assistance with your Script Writing, the 4Ward Communications uses great technology to deliver your professional audio rapidly and without hassle.

 You get the option to check and approve the scripts, actors recording and the final mix.

 Objectives

q  Customise your calls

q   Enables you to enhance your brand image

q   Sound professional

q  Advertise latest promotions/offers

q   Launch new products/ services

q  Minimize hold times

q  Reduce caller hang-ups

q  Increase your sales revenue

q  Great idea for phone call retention rates

q  Obtain a competitive edge